Professional Front Office Management: Pearson New International Edition
Robert Woods, Jack D. Ninemeier, David K. Hayes, Michele A. AustinAppropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments.
The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hotel guest.
साल:
2013
प्रकाशन:
Pearson
भाषा:
english
पृष्ठ:
656
ISBN 10:
1292026987
ISBN 13:
9781292026985
फ़ाइल:
PDF, 17.14 MB
IPFS:
,
english, 2013
कॉपीराइट धारक की शिकायत के कारण यह पुस्तक डाउनलोड के लिए उपलब्ध नहीं है