Caring for the Customer Super Series, Fourth Edition

Caring for the Customer Super Series, Fourth Edition

Institute of Leadership & Mana
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With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development. *Developed by the ILM to support their Level 3 Introductory Certificate and Certificate in First Line Management *Well-structured and easy to follow *Fully revised and updated
साल:
2002
संस्करण:
4
प्रकाशन:
Pergamon Flexible Learning
भाषा:
english
पृष्ठ:
120
ISBN 10:
0080476392
ISBN 13:
9780750658409
श्रृंखला:
ILM Super Series
फ़ाइल:
PDF, 787 KB
IPFS:
CID , CID Blake2b
english, 2002
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